
We'll be there when you need
us. We use the E-myth methodology of client fulfillment and support that
has been refined over 25 years. This methodology, combined with the use
of Microsoft Customer Relationship Management (CRM), ensures that our
clients receive support promptly. Emails and calls to our helpdesk are
logged and assigned to an applications specialist. Clients receive
acknowledgements to all open incidents. An escalation manager is
available to expedite critical incidents should they occur.

Don't let your service lapse! To upgrade or renew your service contract,
give our Sales Department a call at
(585) 325-5242 x.201, or
e-mail us.