Microsoft Dynamics CRM 4.0
Overview
 For serious sales, marketing, and service
oriented companies, Microsoft Dynamics Customer Relationship Management (CRM)
4.0 is an easy-to-use, affordable
way to automate your processes and increase revenues. It can help you
integrate your marketing and sales efforts so you can attract more qualified
leads, convert those leads to customers, and retain those customers to
maximize customer Lifetime Value (LTV). Use Microsoft Dynamics CRM to help with:
٠ Lead management
٠ Account and opportunity management
٠ Quote, order, and invoice management
٠ Marketing campaign management
٠ Resource scheduling
٠ Standard and custom reports
٠ Easy customizing for YOUR business
See Microsoft Dynamics CRM
4.0 in action with this hands-on lab...
Microsoft Dynamics CRM 3.0
Articles
Learn from these helpful articles
written by SBS's very own CRM experts. This is your starting point for
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Microsoft Dynamics CRM
4.0
Spotlight on: Telecom
 The
telecom industry has distinct needs in both the sales and service aspects of
CRM. Pricing of deliverables can be tough to standardize, customers use
nonstandard terms and get confused by the jargon, and rapid growth and the
pace of technological change require a system that can keep up. Microsoft
Dynamics CRM can be customized to meet these challenges without
time-consuming custom coding. Structure your sales processes, yet retain the
flexibility that technology sales requires. Create automatic responses to
service inquiries that make sense to your customers. Integrate other data
into the system, and get a full, up-to-date view of the business, from the individual
service case to department sales quotas.
Compare
Editions of Microsoft Dynamics CRM
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Who Uses Microsoft Dynamics CRM?
٠Professional Services Firms
٠Distributors
٠Manufacturers
٠Telecoms
٠Technology Companies
٠Not-for-Profits
٠Publishers
٠Healthcare Practices
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Pricing, System Requirements, and Other Information
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Pricing
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Pricing for the software depends primarily on the edition you choose
(Professional vs. Small Business Edition), the number of users, and the
licensing option.
In addition, you may need to purchase additional hardware or software such
as additional servers or Microsoft Exchange.
Because of the number of variables involved, the best way to get current
pricing info is to contact us directly. |
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Purchase and Installation
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An Microsoft Certified CRM Professional will work with you to purchase and install Microsoft Dynamics CRM.
Microsoft Certified CRM Professionals are highly skilled and experienced in CRM.
Click the link for more information on
how to buy Microsoft Dynamics CRM.
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How Dynamics CRM Helped Perot Systems Increase Sales Power
The experts at Perot Systems specialize in helping
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Integration
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Microsoft Dynamics CRM 4.0 is tightly integrated with Microsoft Office, especially Outlook. Dynamics CRM can also be integrated with Microsoft Dynamics GP, Intuit QuickBooks, and other accounting applications.
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organizations control costs and cultivate growth through sophisticated systems and technologies.
Close, collaborative relationships with clients are key, but a surge
in growth jeopardized the company’s ability to
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System Requirements
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View the
system requirements for both hardware and software. |
efficiently scale processes
involved in capturing, tracking, and sharing customer information.
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Training |
Microsoft Certified CRM Professionals provide useful and company-specific training on the system.
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A comprehensive solution was needed to handle a high volume of customer
contacts while also addressing emerging marketing needs.
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Security
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Microsoft Dynamics CRM 4.0 includes tight, but flexible security that can be easily maintained. You have complete control over the data that each employee can view or change.
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Within four months, Perot Systems deployed Microsoft Dynamics™ CRM, creating
a centralized repository of customer data. Some of the benefits realized
with Dynamics CRM include:
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Your purchase includes a support package that fits your needs and budget.
You have a choice from among several service plans available for Microsoft
CRM.
In addition, you have the option of creating your own customized service
support package.
Microsoft Dynamics CRM 4.0
webcast. Do extraordinary things every day! Talk to the experts about how
Microsoft CRM 4.0 can help you target your marketing efforts and
manage your sales process more effectively.
Register today!
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Fosters Large-Scale, One-on-One Customer Relationships:
The streamlined system offers employees timely information that allows them
to deliver high-quality service at all times
Increases Sales Power:
Team members can find information quickly, answer customer questions more
satisfactorily, and ensure results that fulfill or exceed customer
commitments
Enables Targeted Marketing and Tracking Metrics:
Greater insight helps ensure not only the effectiveness of future marketing
campaigns, but also the ability of the marketing team to respond rapidly,
plan strategically, and execute quickly on emerging opportunities.
Supports Sales and Marketing Collaboration:
Better connection between marketing efforts and the sales team has
eliminated any lack of follow-through on leads. Now, leads generated by
marketing campaigns can be easily assigned to a salesperson through
Microsoft CRM. Managers are then able to track the progress of these leads
throughout Perot’s proprietary sales process.
Read more about
Perot Systems’ success with Dynamics CRM.
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